{"id":13643,"date":"2022-07-06T20:46:20","date_gmt":"2022-07-06T20:46:20","guid":{"rendered":"https:\/\/autel.com\/us\/?p=13643"},"modified":"2022-07-20T21:16:50","modified_gmt":"2022-07-20T21:16:50","slug":"what-should-i-do-when-im-having-software-issues-on-my-mx-mk-ds808-or-maxisys-tool","status":"publish","type":"post","link":"https:\/\/autel.com\/us\/what-should-i-do-when-im-having-software-issues-on-my-mx-mk-ds808-or-maxisys-tool\/","title":{"rendered":"What should I do when I&#8217;m having software issues on my MX\/MK, DS808 or MaxiSys tool?"},"content":{"rendered":"<p>Generally data logs should be collected if you encounter software issues during the diagnostic process below:<\/p>\n<ul style=\"margin-top:10px;\">\n<li>When you are accessing a specific system\/all system\u2028\u00a0&#8211; Reading DTCs, clearing DTCs\u2028<\/li>\n<li>Reading or decoding VIN, reading live data<\/li>\n<li>Performing active tests, special functions or programming\/coding, etc.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Generally data logs should be collected if you encounter software issues during the diagnostic process below: When you are accessing a specific system\/all system\u2028\u00a0&#8211; Reading DTCs, clearing DTCs\u2028 Reading or decoding VIN, reading live data Performing active tests, special functions or programming\/coding, etc.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[90],"tags":[],"class_list":["post-13643","post","type-post","status-publish","format-standard","hentry","category-faq-diagnostic-tools"],"_links":{"self":[{"href":"https:\/\/autel.com\/us\/wp-json\/wp\/v2\/posts\/13643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/autel.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/autel.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/autel.com\/us\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/autel.com\/us\/wp-json\/wp\/v2\/comments?post=13643"}],"version-history":[{"count":0,"href":"https:\/\/autel.com\/us\/wp-json\/wp\/v2\/posts\/13643\/revisions"}],"wp:attachment":[{"href":"https:\/\/autel.com\/us\/wp-json\/wp\/v2\/media?parent=13643"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/autel.com\/us\/wp-json\/wp\/v2\/categories?post=13643"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/autel.com\/us\/wp-json\/wp\/v2\/tags?post=13643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}