Intelligent Diagnostics

Great Service Fast

great customer service. excellent product knowledge.

Billy Salazar was a wonderful help today. He was very knowledgeable and walked us through the information step by step.

The service was quick and painless. The accommodation made by Mr. Angel de los Santos was very short but precise, and very professional. He is an asset to your company and I want to thank him for everything, he knows his business and very accommodating. I rate him 10 (1-10) thanks

Gian Lombardo and Juan, they took care of my issue on a 2014 Toyota RAV4, lead me step by step to solve the problem. No more TPMS light on, thanks

I can't speak enough about the professional and courteous attention I was provided when I called Autel to assist with some technical issues I was having with the device I purchased. The technical assistant was not only patient but also answered all my questions and explained the issues and how the issues were resolved with easily understood instructions and guidance. Thank you Gian! You really know your products! You are an asset to the Autel company.

Cannot thank the tech support enough. My scanner had an issue so I called tech support. Patrick helped me and went above and beyond to make sure he resolved the issue. I also dealt with Jodi in tech support and he also made sure I was happy. I've been using Snap On scanners for years and this is my first Autel. I love it. It does so much more then my $14,000 Snap On Zues. Great job Autel!

Gian was such a pleasure to speak to! I honestly wasn't confident my needs would be met without it causing a headache. He not only gave me what was needed to be done, he was very cool throughout and took very little time doing it♥️💪 my only disappointment was the price and he has nothing to do with that😪

I contacted Autel North America to register my recently purchased MaxiCheck 808. I had the pleasure (and the good luck) to get Gian Lombardo as Autel Technical Support representative on my call. Gian in one word was AWESOME. Gian was all what a customer would like to have on a telephone call: courteous, patient, knowledgeable, pro-active, willing to go the extra mile(s) and above all customer-focused attitude. I would like to thank him for all of the courtesy and knowledge he has shared me. It's the people that are the "backbone" of any successful organization. Thank you, Gian!!! Oh, and congratulations to Autel on having Gian on their team!!! (I just wonder how many companies would love to have a player like Gian on their teams!!!)