Intelligent Diagnostics

I just had a great experience with tech support. Jodie assisted me to update software, which I was not able to do online. The process was smooth, efficient and seamless. Jodie was attentive, courteous, helpful, and entertaining. It was just the type of interaction that I needed on a busy day!

Juan R was absolutely amazing at solving my concern in a timely, knowledgeable, and professional manner!! Definitely recommend Autel to others!

Fellow mechanics. If you are here looking for reviews for Autel, I can assure you they are top notch. Recently, I had a need to replace my Autel MX808 due to theft. I needed to get my work truck a DPF regen and i could not wait to order one so I, after 15 years of Autel, bought a Innova 5610 pro. It stated it did DPF regen on their website for my truck but, it didn't. I have tried without success to contact Innova and can't get anyone to contact me back in almost a week. I'm out $420 and will tell you all right here and now... NEVER buy Innova. Stay with AUTEL. I wish I had the choice to buy one local and not order it or I would have never left the fold. Autel, I am sorry I strayed...lol Now I know better. Your service and products are awesome.

Autel Joe is one of the best in America and working with him on the Autel Tech support hotline has made getting into this industry feel safer. Thanks to Autel Joe.. I feel Autel has the best customer support for all locksmiths.

Great Company and even better to have on your team! Fantastic customer service and EXTREMELY knowledgeable staff!

Jodie's patience & experience with Autel Products and Services put us in the right direction for servicing 2017 and up Dodge Chrysler Jeep Vehicles. Thank You Jodie !! We know who to call when we need assistance and service !!

Best Experience ive had with device support period ever. 17 years of doing this an nobidy has been more comprhensive than jodie. Hes not even a locksmith and he knew the 608 like i do. very impressed.