Remote Expert

Autel Remote Expert

Developed by Autel, Remote Expert is a cloud-based solution offering Technicians with module programming requirements a connection to pre-qualified Remote Experts in the field.

Offered through supported MaxiSYS Tablets, Technicians now have the ability to connect with Experts ready to complete their programming needs.

Remote Expert Service Agreement

Remote Expert

Scan and Diagnose vehicles remotely

Remote Expert

Connect to experienced Experts for your remote programming needs

Remote Expert

Communicate to Experts through integrated Instant Messaging and Voice

Remote Expert

Process payments for services through our secure payment platform

Intelligent Remote Interface

Easily contact a trusted expert directly from your MaxiSYS MS909, MS919 or Ultra tool. Automatic vehicle information entry streamlines the order creation & approval process. Monitor vehicle vitals while programming.

Intelligent Remote Interface

Extensive Coverage

Supports most popular makes and models, including GM, Mercedes, BMW, and Chrysler…

Connect your technicians with our brand-specific programming experts. Our cloud-based application ensures fast, reliable service.

Remote Expert Coverage

Try Remote Expert

Update your MaxiSYS Ultra, MS919, or MS909, click on the Remote Expert Icon on the main menu, and connect with a Remote Expert today.


  • Available Diagnostic Tools: MaxiSYS Ultra/MS919/MS909
  • An active Autel subscription is required
  • Update your Diagnotics Tool and VCI/VCMI to the latest software version
  • USB 2.0 to Ethernet Adapter and Ethernet cable are required


  • Compatible with iOS V11 or later and Android 5 or later
  • Update your VCI/VCMI to the latest software version
  • Expert box and power supply are required
  • Ethernet cable is required
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